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Privacy Policy

WHO IS RESPONSIBLE FOR YOUR DATA
Tom Meyers at Ostéo & Co (www.osteoandco.be) is the data controller of the data we collect from you. The registered address of Tom Meyers owner of Ostéo & Co is Av. H. Pauwels 7, 1200 Sint-Lambrechts-Woluwe, Belgium under the company number BE0634502338.

PERSONAL DATA WE COLLECT FROM YOU

Depending on how you use our services and our websites, we might collect the following kinds of information about you:

Your first and last name and contact details (email address, phone number, IP address country)
  • When you fill in forms on our website
  • When you use the services of Ostéo & Co or one of his therapists
Information about you, your location and how you use our website.
  • When you accept our cookies placed on your deviceWhen you click on our banner adverts
  • When you fill in forms on our website
  • When you get in touch with us
  • When you opt in to receiving messages from us

HOW WE USE DATA WE COLLECT FROM YOU
We can only use your personal data if we have a proper reason for doing so or you have given explicit consent we can do so. According to the law, we can only use your data for one or more of these reasons:
  • Ostéo & Co processes your personal data to be able to contact you by telephone if we need to get in touch with you regarding a consultation or an emergency, and / or to be able to contact you by e-mail and if you can not be reached by telephone.
  • Ostéo & Co also use your contact details provided by you to respond to your inquiries, including making telephone contact and / or email
  • Ostéo & Co can email information to you which Ostéo & Co and its therapists believes may be of interest to you, including our practice newsletter.

HOW LONG WE KEEP YOUR DATA
Ostéo & Co does not store your personal data for longer than
needed for business purposes.

HOW WE PROTECT YOUR DATA

We protect your personal data against unauthorised access, unlawful use, accidental loss or corruption or destruction to the best of our abilities including virus scanner or encryption. We keep these security measures under review and refer to industry security standards to keep up to date with current best practice.

Ostéo & Co takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The website of Ostéo & Co uses a reliable SSL Certificate to ensure that your personal information does not fall into the wrong hands.

If you have the impression that your data is not secure or that there are indications of misuse, or if you would like more information about the security of personal data collected by Ostéo & Co, please contact Tom Meyers via info@osteoandco.be.

SHARING YOUR DATA
Ostéo & Co does not sell, trade, or otherwise transfer your data to outside parties.
The exception is when you make an appointment with Tom Meyers (Data Controller) who uses the online booking system provide by PROGENDA (Data Processor):


The Controller has commissioned the Processor to provide, on his behalf, for the following services:
  • Management of patient’s data regarding his/her appointment and follow-up services;
  • Management of the agenda/calendar
  • Management of the entire IT infrastructure, software, maintenance and administration of all hardware and software related to the Principal Agreement services.
The nature of operations carried out on the data for the purpose of (i), (ii) and (iii) are:
  • Collection, storage and modification of personal information of patient required by the doctor to organize the appointment
  • Search of patient account using one of its stored personal data
  • Communications with data subject regarding appointment using email or (mobile) number 
  • Automated backup of data

The Processor shall undertake to process the data solely for the purpose(s) subject to the Principal Agreement and above mentioned purposes.

WE USE GOOGLE ANALYTICS
Ostéo & Co uses Google Analytics to track how users use the website and how effective the Adwords ads from OstéO & Co on Google search result pages are.

The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Read Google's privacy policy for more information https://policies.google.com/privacy. Google uses this information to keep track of how our website is used, to provide reports on the Website to OstéO & Co and to provide Ostéo & Co with information about the effectiveness of their campaigns.

Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Ostéo & Co has no influence on this.

Ostéo & Co does not allow Google to use Analytics information obtained through Ostéo & Co for other Google services.

SEE, CUSTOMIZE OR REMOVAL DATA
You have the right to view, correct or delete your personal data.


You are entitled to see copies of all personal data held by us and to amend, correct or delete such data. If you gave us your consent to use your data, e.g. so that we can send you marketing emails, you can withdraw your consent. You can send a request for access, correction or deletion to info@osteoandco.be. Ostéo & Co will respond to your request as soon as possible, but within four weeks.

If Ostéo & Co decides to change this privacy policy, the changes will be posted on this page.

CONTACT
Business address: Av. H. Pauwels 7, B-1200 Sint-Lambrechts-Woluwe
Registration number of the Trade Register Chamber of Commerce: BE0634.502.338
Telephone: +32 4722399779
E-mail address: info@osteoandco.be


Cookie Policy for Ostéo & Co
This is the Cookie Policy for Ostéo & Co, accessible from https://www.osteoandco.be

What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set
  • Site preferences cookies
    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.


Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
    For more information on Google Analytics cookies, see the official Google Analytics page.


More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the CookiePolicyGenerator.com

However if you are still looking for more information then you can contact us through one of our preferred contact methods:
  • Email: info@osteoandco.be
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